Today’s Care Home residents are the most ‘tech-aware’ of any generation, and just think what tomorrow’s residents will expect. And yet only a fifth of Care Homes in the UK offer internet access for their residents. For older people in particular the Internet provides a ‘window to the world’ by empowering them to maintain a level of independence and helping them to keep in touch with loved ones. The quality of the online experience is increasingly a factor in Care Home choice, so wouldn’t it be great to provide a complete service that exceeds expectations? That’s exactly what LivingCom delivers.
Experts in delivering an end to end solution for the Care Home sector, providing a unique user experience that matches your residents’ needs.
Complete focus on your needs and exceptional customer care for you and your residents.
LivingCom’s services help you communicate with your residents more effectively and more efficiently.
From in depth monthly service reports, annual reviews and the provision of marketing materials to a UK based Service Desk and onsite support, LivingCom will provide everything you need for a fully reliable managed internet service for both you and your residents.
Whether it’s by phone, Twitter, Live Chat or email, our fully trained in-house Service Desk agents will be on hand to support your residents 24 hours a day, 7 days a week, 365 days a year.
LivingCom delivers a rich and flawless online experience that connects your residents with the world.
With our easy access and affordable broadband solutions and high level of technical support, we can help you get your residents online and connected with friends and relatives.
LivingCom provides the perfect online solution, tailored for Care Homes.
LivingCom’s best in class intelligent pervasive WiFi means that residents can enjoy a seamless internet connection wherever they are in their residence. Plus all the help and support they need.
LivingCom TV services deliver a huge range of TV and radio channels, bringing entertainment, music, news, movies and more, direct to your residents.
The LivingCom noticeboard is a practical and easy way for you to communicate with your residents. Whatever they need to know about, communications between you and your residents is simple and quick.
Our phone services provide a flexible and cost effective alternative to conventional telephony services with extremely competitive UK and international call rates.
“The LivingCom service has certainly improved our residences’ experience, once an optional extra but now essential.”
browzer® is a powerful communication platform designed to get your messages out to residents in a fast, effective and measurable way. At the click of a button, browzer® lets you make one update and reach every resident in your accommodation across social media, the browzer® mobile app, on site plasma screens and email. Keeping in touch with your residents has never been easier, or more effective. browzer also enables you to keep the families of your residents informed and involved in your care home community.
Get in touch to find out how LivingCom’s services can enhance your residents’ experience.